From Chat to Checkout: Your Conversational Commerce Concierge

Welcome to Qressy, Conversational Commerce service page, where we specialize in leveraging the power of WhatsApp to facilitate seamless interactions between businesses and their customers. Just like our other services, our approach to Conversational Commerce revolves around three core pillars: Engage, Assist, and Convert.

Here’s a brief overview of each:

Why Choose Us?

  • Expertise: We specialize in Conversational Commerce and have extensive experience in leveraging WhatsApp to drive engagement, support, and sales.
  • Tailored Solutions: Our approach is customized to your unique business needs and objectives, ensuring maximum effectiveness and ROI.
  • Innovation: We stay at the forefront of industry trends and technological advancements, continuously refining our strategies to deliver cutting-edge solutions.
  • Results-Driven: We are committed to delivering tangible results and measurable outcomes, helping you achieve your business goals and objectives.

Our Approach

The working approach for conversational commerce involves a series of steps and methodologies to ensure that the user interface and user experience. Here’s a typical approach to conversational commerce:

Engage: Initiate Meaningful Conversations

Engaging with your customers on WhatsApp is the first step towards building valuable relationships. During the Engage phase, we focus on:

  • Setting up WhatsApp Business accounts and configuring automated greetings to welcome customers and initiate conversations.
  • Designing personalized messaging campaigns to reach out to your audience, share relevant content, and spark interest.
  • Encouraging proactive communication by offering incentives, promotions, or valuable information to incentivize interaction.

Assist: Provide Seamless Customer Support

WhatsApp isn't just a messaging platform; it's a powerful tool for providing seamless customer support. In the Assist phase, we concentrate on:

  • Implementing chatbots and AI-powered assistants to handle common customer queries and provide instant responses 24/7.
  • Routing complex inquiries to human agents for personalized assistance and resolution.
  • Integrating WhatsApp with your CRM system to maintain a centralized database of customer interactions and streamline support workflows.

Convert: Drive Sales and Conversions

Converting conversations into sales is the ultimate goal of Conversational Commerce. In the Convert phase, we focus on:

  • Implementing conversational selling techniques to guide customers through the purchasing journey, from product discovery to checkout.
  • Leveraging WhatsApp's payment and transaction capabilities to facilitate seamless transactions directly within the chat.
  • Personalizing product recommendations and offers based on customer preferences and purchase history to maximize conversions.

Clients are always satisfied with us

Super customer service!

Qressy's expertise transformed our operations with stunning design and user-friendly solutions, boosting sales and solidifying our brand. Highly recommend their tailored services

Aaral Clothing
Innovative and professional

Qressy crafted an outstanding website for Agromech, capturing our brand vision perfectly. Their expertise boosted our online presence and inquiries. Highly recommend their seamless web development services

Agromech Industries
Exceptional creativity and vision

Qressy's expertise transformed our online presence with a website that captures our brand. Their dedication led to increased traffic, customer engagement. Highly recommend for top-notch web solutions

Pravarsha Dairy
Transformed our brand

Qressy created an outstanding website for Shor Clothing. Their design perfectly captures our brand, combining stunning visuals with excellent functionality. A true testament to their expertise and commitment to client satisfaction.

Shor Clothing