Qressy

Privacy Policy

Effective Date: August 3, 2026

At Qressy Solutions Private Limited(“Qressy”, “we”, “our”, or “us”), we value your trust and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, disclose, and safeguard your information when you visit our website, engage our services, communicate with our team, or use any applications, integrations, or solutions developed by Qressy.

By accessing our website or using our services, you agree to the practices described in this Privacy Policy.

1. Who We Are

Qressy Solutions Private Limited is a technology company specializing in:

  • Shopify Development
  • Shopify Plus Solutions
  • Store Migration Services
  • Custom App Development
  • AI Automation
  • E-commerce Consulting
  • Website Maintenance & Support
  • Performance Optimization
  • Digital Marketing Services

2. Scope of This Privacy Policy

This Privacy Policy applies to:

  • Visitors to our website
  • Prospective customers
  • Existing clients
  • Shopify merchants
  • Users of applications developed by Qressy
  • Individuals contacting us through forms, email, phone, or social media

3. Information We Collect

Depending on how you interact with us, we may collect the following information.

Personal Information

You may voluntarily provide:

  • Name
  • Email address
  • Phone number
  • Company name
  • Business address
  • Billing information
  • Project requirements
  • Messages submitted through contact forms

Technical Information

When you visit our website, we may automatically collect:

  • IP address
  • Browser type
  • Device information
  • Operating system
  • Language preferences
  • Pages visited
  • Session duration
  • Referral source
  • Cookies and similar technologies

Shopify Merchant Information

When you engage our Shopify development services or install one of our applications, we may access information required to provide those services, including:

  • Store URL
  • Store configuration
  • Theme information
  • Products
  • Collections
  • Orders (only when necessary)
  • Customers (only with merchant authorization)
  • Discounts
  • Inventory
  • API permissions granted by the merchant

4. How We Use Your Information

We use your information to:

  • Deliver our services
  • Respond to enquiries
  • Create proposals and quotations
  • Complete Shopify development projects
  • Provide customer support
  • Improve our website
  • Maintain security
  • Prevent fraud
  • Send important service updates
  • Improve user experience
  • Comply with legal obligations

5. Legal Basis for Processing (GDPR)

Where the GDPR applies, we process personal information based on one or more of the following legal grounds:

  • Your consent
  • Performance of a contract
  • Compliance with legal obligations
  • Legitimate business interests
  • Protection of vital interests

6. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to:

  • Remember preferences
  • Improve website performance
  • Analyze traffic
  • Measure marketing campaigns
  • Enhance user experience

7. Third-Party Services

To operate our business, we may work with trusted third-party providers, including:

  • Shopify
  • Google Analytics
  • Google Workspace
  • Meta
  • LinkedIn
  • Microsoft
  • Stripe
  • Razorpay
  • PayPal
  • Klaviyo
  • Mailchimp
  • HubSpot
  • Cloudflare
  • Hosting providers
  • CRM platforms

8. Shopify Data

As a Shopify Partner, Qressy may access merchant data solely for the purpose of providing requested services.

We do not:

  • Sell merchant data
  • Share merchant information with unauthorized parties
  • Access information unrelated to the services requested

9. AI Automation Services

Some of our services may involve AI-powered tools to automate workflows, generate content, improve customer experiences, or optimize business operations.

Any data processed through AI tools is handled according to applicable privacy laws and only for purposes authorized by our clients.

We do not use client confidential information to train public AI models unless expressly authorized.

10. How We Share Information

We do not sell personal information.

We may share information with:

  • Service providers
  • Payment processors
  • Cloud infrastructure providers
  • Analytics providers
  • Legal authorities when required
  • Business partners involved in project delivery

11. Data Retention

We retain personal information only for as long as necessary to:

  • Deliver our services
  • Meet contractual obligations
  • Resolve disputes
  • Comply with legal requirements
  • Maintain financial records

12. Data Security

We implement appropriate technical and organizational safeguards, including:

  • Encrypted communication
  • Secure cloud infrastructure
  • Access controls
  • Role-based permissions
  • Regular software updates
  • Security monitoring
  • Backup procedures

13. International Data Transfers

Our services may involve the transfer of information across international borders.

Where required, we implement appropriate safeguards to protect personal information in accordance with applicable data protection laws.

14. Your Privacy Rights

Depending on your location, you may have the right to:

  • Access your personal information
  • Correct inaccurate information
  • Delete your personal information
  • Restrict processing
  • Object to processing
  • Withdraw consent
  • Receive a copy of your data
  • Lodge a complaint with your local supervisory authority

15. California Privacy Rights (CCPA)

California residents may have additional rights, including:

  • Right to know what information is collected
  • Right to request deletion
  • Right to correct inaccurate information
  • Right to opt out of certain data sharing where applicable
  • Right to non-discrimination for exercising privacy rights

16. Children's Privacy

Our website and services are intended for businesses and individuals over the age required by applicable law.

We do not knowingly collect personal information from children.

If we become aware that such information has been collected, we will promptly remove it.

17. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our services, legal obligations, or business practices.

The updated version will always be published on this page together with the revised Effective Date.

18. Contact Us

If you have any questions regarding this Privacy Policy or wish to exercise your privacy rights, please contact us.

Qressy Solutions Private Limited

Website: https://www.qressy.com

Email: support@qressy.com

For privacy-related enquiries, please include sufficient details so we can process your request efficiently.

19. Your Consent

By accessing our website or using our services, you acknowledge that you have read and understood this Privacy Policy and consent to the collection, use, and processing of your information as described herein.